Privacy Policy:

Who are we?

Family Legends is a service created by Family Legends LLC (hereinafter - the "Company"), which operates in the digital advertising market, develops marketing strategies and creates creative innovative projects for its clients. The company has developed services to preserve family history.

Our Privacy Guidelines

We seriously care about the privacy of our users and the protection of information that they want to post and save using our service.

We will never sell or license any personal data (customer names, dates of birth, phone numbers, etc.)

Users have the right to delete their data from the "Family Legends" database at their discretion at any time by contacting our Customer Support. Such removal is complete and irreversible.

In the event of a change in the privacy policy regarding any material, we undertake to notify you by e-mail.

WHAT PERSONAL INFORMATION IS COLLECTED FROM YOU OR ABOUT YOU?

We only collect information that we deem necessary to comply with our legitimate business interests in order to provide you with the Services. The amount of other personal information that you plan to transfer to our Company is determined by you.

Below is a list of the types of personal information we request, collect, or provide to us:

1. Name, contact information. When you register on the Service, we ask you to provide your name, gender, telephone number and year of birth. Year of birth information is needed to ensure that you comply with the Terms and Agreements for minors and minors.
2. Information about your family and others: You can also enter additional personal information about yourself and others in the process of creating your family site: for example, names, degree of relationship, dates of birth, contact information such as a telephone number, and photos. If you choose to invite other family members or others to view and edit your family tree, we will ask you for their names and phone numbers. Before inviting them, you must ensure that you have obtained their consent to transfer their personal data to our Company. Before adding the data of your relatives to the website of the Application, Service, you must obtain their consent. You must obtain the consent of their parent or guardian before adding living relatives who are under the age of majority to the family tree.
3. Your comments and opinions: If you post or comment on our blogs or our Facebook accounts, we may use this information.
4. Your Use of the Service: While you are using our Service, we may collect information based on your interaction with our Site or received from the devices or computers with which you visit the Site and the Application in order to improve the quality of the Service or understand how it is our Services that are used. This information includes information about authorization on the network, information about visits (for example, information about the type of computer or browser used, about the address of the site from which you came to our Site), information about page views and IP addresses.
5. Messaging: We store information that you provide to us when communicating with our support team (for example, support requests) or with other representatives.

HOW DO WE USE YOUR PERSONAL INFORMATION?

1. In order to provide the Service: First of all, we use your personal information to fulfill the purposes for which you provided us with this personal information. This information includes displaying your family tree, displaying family history, and providing you with customer support.

2. To contact you: We may contact you to inform about changes or additions to our Services or to receive feedback from you regarding the Services. We will communicate with you primarily by email, but may also do so by telephone, direct mail or other means of communication in certain circumstances. If you do not wish to receive further e-mails from us, you can unsubscribe from them at any time by using the unsubscribe link provided in the e-mail or by configuring your e-mail settings. If you want to opt out of other communication methods, please contact us at apps@family-universe.ru.

3. To advertise our services: By subscribing to the Services, you agree that we may use your contact information and information about your use of the Services to offer you additional products or services of our Company. Such offers can be made by email, telephone or direct mail. We will never send you text message (SMS) advertisements. If you do not want to receive commercial offers from us by email, you can unsubscribe from this feature by using the unsubscribe link provided in the email or by configuring your email and communication settings. You can also ask us to stop any contact with you by contacting us by email apps@family-universe.ru Aggregated information collected from you and other users through Surveys may be used in our marketing activities and such emails or promotional offers may be sent to you.

4. For internal business purposes: In order to improve the operation of the Service and in order to develop new products and services, we may use your personal information for internal data analysis, study of how the Site is used, to diagnose problems and protect the Service, identify usage trends and determine effectiveness advertising campaigns. For example, we may determine how much time visitors spend on each page of the Site and how they navigate the Site. We will only use this information to improve the Site's performance. We use your IP address to provide you with the Service and Site, and to diagnose problems with our servers. Your IP address is also used to collect general demographic information such as the geographic distribution of our users. The first time you visit our Service, we use your IP address to offer you the Service in the language deemed most appropriate for your geographic region.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

All processing of personal information is based on a "condition" for processing. In most cases, any processing will be based on the following conditions:

• You have given your consent to the processing;
• Processing is necessary to fulfill a contract with you (for example, to create your user account);
• The processing is necessary to comply with the relevant legal obligation;
• The processing is carried out in our legitimate business interests, subject to your interests and fundamental rights.

WILL THE COMPANY DISCLOSE ANY OF YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES?

No personal information provided by you will be subject to sale or transfer under a license. Our company undertakes not to provide information to law enforcement agencies, unless the provision of information is required in accordance with a valid court order or other regulations in accordance with the legislation of the Russian Federation.

HOW CAN YOU DELETE INFORMATION ABOUT YOURSELF, YOUR FAMILY OR REPORT IT TO US?

Deleting an account will permanently delete not only your account and the personal information you entered, but also your configured family connections. To completely delete your account, please contact our Support at apps@family-universe.ru

Removing or changing information about you or your family posted by other users:

If the information was posted on a family site that you are a member of, you can delete it if you have the “Administrator” or “Super-Administrator” status in the family. Otherwise, if you cannot delete or change information that was posted by another member, you should contact us at apps@family-universe.ru. We will contact you to clarify the details of the information you want to delete, and we will resolve the issue of deletion as soon as possible.

With respect to disputes about your other personal information on the Site or problems with it: You can contact us at apps@family-universe.ru. If you are a registered member of the Site, we may need to verify your identity before starting to process your request.

If you need additional help, you can email us at apps@family-universe.ru and ask to help you remove any information you wish, and your request will be promptly fulfilled by our employees, if, based on the results of its consideration, it is not considered illegal.

COOKIES AND NON-PERSONAL INFORMATION

We use browser cookies and other data collection automation tools to improve interaction with the Site: for example, not to show you certain messages several times or to save your authorization data in your browser so that you do not have to re-enter them every times for authorization in the system, or in order to remember the language of information display chosen by you during the previous visit, so as not to choose it every time you visit the Site. If required, you can delete cookies from your computer, but then some elements of our Service may not work correctly or not work at all. For more information on the use of cookies and other means of automating data collection, and how to remove or disable cookies, please refer to our Cookie Policy. Our Cookie Policy is part and one of the elements of this Privacy Policy, and this Privacy Policy should be read in conjunction with our Cookie Policy. For more information on cookies, including information on how to set your internet browser to refuse cookies, please visit www.allaboutcookies.org.

Other non-personal information. When you visit our Site, we may automatically collect non-personal information about you: for example, from which site you went to our Site, your computer type, screen resolution, operating system version, mobile device data (if applicable) and Internet browser. We may also collect non-personal information such as demographic information, such as information about your geographic area. Non-personal information also includes personal data aggregated in such a way that the information obtained on its basis does not contain data that allows you to identify yourself or the identity of any other users of the Site: for example, the use of personal data to calculate the proportion of users of our site from a specific country or share female users. Since non-personal information does not contain your personally identifiable information, we may use such information for any purpose. In addition, we reserve the right to provide such non-personal information to third parties. Some web browsers and devices allow you to disable tracking of your online activities. We do not change the information displayed depending on whether this feature is enabled.

SECURITY AND INFORMATION TRANSFER

If you provide us with any personal information, such personal information may be transferred to our secure data centers and stored in such centers that may provide a level of protection of personal information that is different from the level of protection of personal information established in your country of residence.

We provide and maintain a level of security that is reasonably necessary for the nature of the personal information that we collect, use, store, transmit or otherwise process. We strive to develop, implement, maintain, monitor and update the required information security program, but none of these programs can be perfect; in other words, for objective reasons, it is not possible to eliminate all risks. Incidents related to a breach of data protection and security can occur due to vulnerability, criminal activity or other factors that cannot be prevented for objective reasons. Accordingly, while our reasonably necessary security program is designed to manage data security risks and thus help prevent incidents and data security breaches, no particular incident or breach should be assumed to result from our failure to implement and maintain the required program. security.

The Company undertakes to comply with applicable laws in the event of any breach of the security, confidentiality or integrity of your personal information, and, if we consider it appropriate, or in the case when it is required by applicable law, notify you of this by e-mail, at a reasonable time frame and without undue delay, if this is consistent with any measures necessary to determine the extent of the breach and restore a reasonable level of data system integrity.

DATA STORAGE

We will only retain your personal information for as long as is necessary to fulfill the purpose (s) for which (s) it was collected and in order to comply with applicable law. This means that we keep your personal information for as long as it is required to provide our services.

We also store personal information necessary to perform unfinished tasks and to exercise our legal rights and requirements, as well as certain personal information that we are required to keep for a certain period of time required by law (in this case, the processing of such information by us will limited).

In some cases, where your content has already been removed, copies of this information may still be visible elsewhere to the extent that any such copy has been shared with others, otherwise made available in accordance with your privacy settings, or has been copied or saved by other users. So, for example, some of your family content may have been copied by other users and saved on their own family site.

Information that has been moved and deleted may be backed up for a limited time for our internal business purposes, but will not be available to you or other Users.

Privacy Management

By using our Site, Application and Services, you agree to the approaches described in this Privacy Policy and the processing (including collection, use, disclosure, storage and transfer) of your personal information by us in accordance with this Privacy Policy.

Changes to this Privacy Policy.

If we decide to change our Privacy Policy, we will post an updated version of this Privacy Policy with the date of the update, and if these changes are material, we will also notify you by email.

If you disagree with this Privacy Policy or any changes to it and as a result want us to stop using or store your information in accordance with the revised policy, then you should contact us at apps@family-universe.ru and instruct us to delete your account.

In the event of any material changes to this Privacy Policy, a "Updated" mark will appear prominently next to the "Privacy Policy" link at the bottom of the Site pages.

The “Updated” mark will disappear after 30 calendar days or when you visit and read the updated Privacy Policy page, whichever comes first. Use of the Site or the Services after any changes have been made to them constitutes your acceptance of the revised Privacy Policy in effect at the moment.

If you do not agree with this Privacy Policy, please do not use the Site or Services and contact our Support Team to delete your account.

PRIVACY CONTACT US

If you have any questions related to this Privacy Policy, the use of this Site or your interaction with this Site, you can contact us by email apps@family-universe.ru.